Name *

Enter your full name.

Nickname

Country *

Zip Code/Postal Code *

Address1 (Roome No./Street) *

Address2 (City/Town/Village) *

Address3 (State/Region/Prov.) *

Phone *

Email *

①Item *

Enter the name of the manufacturer and the product.

①Serial Number *

If serial number is unknown, enter "unknown".

Add Set Item ② (Lens, Magazine, Viewfinder etc.)

Please check this box and enter the required information only if you request repairs as a set.

②Item *

Enter the name of the manufacturer and the product.

②Serial Number *

Add Set Item ③ (Lens, Magazine, Viewfinder etc.)

Please check this box and enter the required information only if you request repairs as a set.

③Item *

Enter the name of the manufacturer and the product.

③Serial Number *

Accessories *

Protective caps should be attached. We are not responsible for any other accessories that are not related to the repair, so please be sure to remove them.

Usage History / How to Get *

e.g. :If you can give us details such as "I recently bought it at an internet auction, but I found a problem when I tried to use it", "I received it from a family member and have not used it myself yet", or "I purchased it at a camera store and have been using it for about 10 years", this will help us to estimate.

Malfunctions / Repair Request *

Repair History

We will take into consideration any repair history of the item at our company, so please fill in the date of the repair request, etc. Please also fill in the repair history with the manufacturer or other repair companies, as this will help us to estimate.

Remarks

Please check one of the following boxes, depending on whether you will ship the repair item via courier or bring it into the store *

Ship via courier
Bring into the store

Your preferred visit date & time *

Available Hours: 10:00~, 11:00~, 13:00~, 14:00~, 15:00~, 16:00~ *Closed on Sundays, Mondays, and public holidays. Check the company profile for long holidays. *After you submit the form, we will contact you by email to confirm the date and time of your appointment. Your appointment is not yet confirmed until we contact you, so please wait for our email. In the unlikely event that we are not available on the date and time you wish, we will ask you for rescheduling.

Please read all the repair terms and conditions and then check the box. *

I agree to the repair terms and conditions and request a repair estimate (request a repair).

Estimate (Repair) Request Form has been submitted

A "Confirmation of Inquiry Reception Email" has been sent to the email address you entered, so please check it.

If the message is not in your inbox, it may have been sorted into your spam folder, so please check your spam folder as well.

Thank you very much.

Estimate (Repair) Request Form has been submitted

A "Confirmation of Inquiry Reception Email" has been sent to the email address you entered, so please check it.

If the message is not in your inbox, it may have been sorted into your spam folder, so please check your spam folder as well.

Thank you very much.

Estimate (Repair) Request Form

Estimate (Repair) Request Form has been submitted

Please check the “I am not a robot” box and then press the submit button.

Estimate (Repair) Request Form has been submitted

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