1)
Get an Estimate.
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If
your camera, lens, or other photographic equipment
is in need of repair, please let us know the information
below by E-mail
or fax. then we inform you rough estimate. We will
inform you a detailed estmate, after we check your
equipment. The only risk to you is
both-way shipping cost.
* There could be a case that we cannot repair
your equipment. Whether we can repair or not always
depends on the condition of your equipment.
努力いたしますが、再修理の場合も送料はお客様でご負担ください。検査後に1週間のインターバルを置いて最終検査。
Attention International Customers:
* Any additional fees such as taxes, import fees,
customs duties or other charges applied by our country
as well as your country should be your responsibility.
If any additional fees was billed to us when your
equipment arrived at our shop, we will charge you
for the bill amount.
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a. Product:
b. Manufacturer (brand name):
c. Description of the malfunction or your requirements(e.g.
overhaul or a specific work)
d. Your country:
e. Your E-Mail Address :
f. Your Fax Number:
g. Your Phone Number:
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* We cannot accept repair requests of:
Electrical cameras or cameras with letters of "AUTO",
Equipments without important parts,
Equipments irretrievably disassembled.
* We make spare parts by ourselves if they are worth
producing, but any single part production or any part
production costs extremely high is not available.
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2)
Print out "Repair Request Form"
and fill it out. |
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用意するもの
段ボール
ガムテープ
古新聞
ビニール袋(修理品が入るサイズ)
そして修理品
用意できたら、こちらをご覧ください。
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Ship
to: |
Kanto
Camera Service Co., Ltd.
1-49 Tsutsumine, Kawasaki-ku,
Kawasaki-shi, Kanagawa,
210-0026 Japan
TEL +81-(0)44-541-8111
FAX +81-(0)44-541-8116
*Please enclose completed request form.
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*
For avoiding unnecessary troubles, we may ask
you to sign a contract. |
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2)
How long will it take to get your item repaired.
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Japanese Products |
Approximately
1month-2 months |
Foreign
Products |
Approximately
2 months-3 months
*If spare parts are out of stock, it will take
longer. |
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3)Payment
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We send you an
invoice by e-mail or fax after completing repair.
We ship your equipment as soon as your credit
card is authrized or as soon as we receive your
money transfer.
Attention International Customers:
Foreign orders must be payable in Japanese Yen.
If you choose to decline the repair, we let
you know the actual return shipping cost by
e-mail. We ship your equipment after payment
was made. |
Credit
Card
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Please
inform us your credit card information by FAX.
FAX +81-(0)44-541-8116
For security reasons,
please do not e-mail your credit card information.
a. Credit Card Name
b. Card Number
c. Card Expiration Date
d. Card Holder Name
e. Card Holder Address
f. Card Holder Phone Number
You
can use folloring credit cards |
JCB
VISA
Master
UC
AMEX |
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Bank
Money Transfer |
Bank tranfer
fee should be paid at your end.
Attention International Customers:
International bank transfer fee and 3,000 JPY
of our bank handling charge should be paied
at your end. Please transfer the total amount
+ 3,000 JPY to our account. |
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